SBI Internet and Mobile Banking Disrupted Again: Customers Face Issues

SBI Banking Services Disrupted Again: Mobile Banking & Fund Transfers Affected

For the second time this month, State Bank of India (SBI) customers experienced internet and mobile banking disruptions due to technical glitches. Users across India faced difficulties in fund transfers and accessing their accounts.

SBI Banking Outage: Downdetector Reports Peak Issues

According to Downdetector, complaints about SBI’s mobile banking services spiked between 11:00 AM and 11:30 AM IST. The breakdown of reported issues includes:
📌 64% – Mobile banking failures
📌 33% – Fund transfer issues
📌 3% – ATM transaction problems

Frustrated customers took to social media to report failed transactions and login difficulties.

NPCI’s Statement on SBI Banking Outage

The National Payments Corporation of India (NPCI) acknowledged transaction failures, stating:

“Due to financial year closing, some banks are experiencing intermittent transaction declines. The UPI system is fully operational, and we are working with affected banks for resolution.”

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Recurring SBI Banking Outages: A Growing Concern

This isn’t the first time SBI customers have faced such disruptions. Earlier, on March 11, SBI experienced a four-hour outage affecting UPI and mobile banking services.

🔹 SBI’s response: The bank later confirmed that services were restored by 5:00 PM but did not specify the root cause of the problem. SBI apologized for the inconvenience faced by its 500 million+ customers.

RBI’s Stand on Banking Outages

The Reserve Bank of India (RBI) has been pushing banks to:
✅ Ensure seamless banking connectivity
✅ Strengthen IT infrastructure to prevent frequent outages
✅ Minimize downtime and quickly resolve technical glitches
✅ Take strict action against non-compliant banks

With growing digital banking reliance, repeated SBI outages raise concerns about the bank’s IT resilience and customer experience. Stay tuned for further updates.